Shipping & Returns
Please inspect your order as soon as you receive it. All orders are thoroughly inspected before packed and shipped to ensure your items arrive in good order. In the event that your items are damaged during shipment we ask that you contact us within 3 days of receiving your order.
Due to the nature of our business All Sales Are Final. Returns, exchanges or refunds will not be accepted for reasons other than damaged during shipping.
Most carriers make 3 attempts to deliver items before returning to sender. If the items are returned the order is considered refused. No return of merchandise will be accepted and no credit issued without authorization by our customer service department. If incorrect items are received please call customer service. We will be glad to help you with the return or exchange. For orders that are incomplete or damaged, we will replace the item with no additional shipping charges.
We are sorry we cannot accept returns for products purchased at this time.
We value your patronage and are truly committed to your satisfaction.
- Accepted Methods of Payment
- Credit Card (Visa, Master Card, American Express, Discover)
- Credit Card Charges
- Your credit card will be charged when you place your order.
- All orders are shipped Monday - Friday 8:30am – 3:30pm PST with the exception of some holiday schedules.
- We ship all orders via carrier of your choice at checkout.
- If a tracking # is provided by the shipping carrier, we will update your order with the tracking information.
- The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order.